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Topics
1
Overview
Overview
Defining Digital Financial Services
DFS And Financial Inclusion
Basic DFS Enablers
2
DFS Regulation & Supervision
DFS Regulation & Supervision
Overview
Key Considerations in DFS Regulation and Licensing
Setting up DFS Supervision
Implementation of Supervision Approach
Inter-institutional and Global Coordination
3
E-Money Regulation & Supervision
E-Money Regulation & Supervision
Licensing Models
Country Examples
Safeguarding Customer Funds
Capital Requirements
Distribution of Interest
Systemic Risk
Reconciliation and Settlement
Supervisory Tools
4
E-Money Competition Issues
E-Money Competition Issues
USSD Access
Quality of Service
Interoperability
Branding and Data
Open API and Open Banking
5
E-Money Integrity & Security
E-Money Integrity & Security
AML/CFT Requirements
6
Agent Networks
Agent Networks
AML/CFT Training for Agents
Agent Regulation
Agent Supervision
7
Financial Consumer Protection
Financial Consumer Protection
Additional Examples of Selected Product Specific risks from DFS
Complaints handling and dispute resolution
Implementation considerations
Overview Financial Consumer Protection
Cross-cutting consumer risks from DFS
8
Innovation Facilitators
Innovation Facilitators
Overview
Approaches
Decision Tree
Country Examples
Impact Measurement Framework
9
Data Protection & Privacy
Data Protection & Privacy
Overview
Potential Benefits of Data Privacy and Protection Frameworks for DFS
Key Concerns for DFS Users
Emerging Risks and Mitigants
Guiding Principles
Implementation
10
Gender
Gender
Overview
Digital financial inclusion barriers
Strategies to address barriers
Developing a strategic roadmap
Conclusion